Apr 4, 2021Reflections on Design Leadership CoachingGrowth through discomfort - My personal story of leadership coaching and the uncomfortable things I learnt about myself. Time for a reset Let me start with an overly dramatic film-like introduction. If you are reading this article, then I must have chosen to publish it after all. Okay, not that dramatic. The article’s framework…Design Leadership6 min readDesign Leadership6 min read
Feb 7, 2021What is your service design philosophy?What is your service design philosophy? Someone put this question to me recently during an interview, and at the time, caught me a little off-guard. I struggled for a moment, tried to divert the conversation and mumbled something about the need for rigour in research and process. My answer must…Service Design6 min readService Design6 min read
